I use inclusive design to help teams make products, services, experiences and work environments that are accessible, usable, accommodating and welcoming for all types of people, with a focus on those who have been historically underserved in both business and society.
I use an iterative, human-centered design approach —layered with diversity, inclusion and equity principles as well as ethical considerations — to transform your strategic vision into positive impact and business results.
We will kick off with a free consultation for me to assess your needs, objectives and desired outcomes. Once you're onboard, I dig deeper into your challenges, audit your culture and current efforts and align key stakeholders to build a strategic roadmap together with agreed-upon key milestones and KPIs.
I can pivot between strategic advisory and hands-on support across either the full spectrum of the inclusive design process or on select focus areas. I drive consensus and transparency through collaborative work sessions, concrete deliverables and progress tracking. When necessary, I bring in partners for specialized expertise.
Measurement strategies defined at the outset of the engagement enable us to collect meaningful data on impact before, during and after our collaboration. This includes: